Support and innovation
Our teams support you from the installation of your equipment to their maintenance. The technical support is carried out by highly qualified personnel, with recognized know-how and a spirit of service.
Consulting & survey
We study with you, the solution most adapted to your needs and your operating constraints, then we carry out the study of location on board your ships.
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Installation & configuration
We deploy embedded systems and implement solutions with the usage options defined beforehand.
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Remote assistance
We provide user support, 7 days/7 in 4 languages from our 3 Support Centers. The speed of our responses and the quality of our service ensure the continuity of operation of your embedded systems.
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On site services
We operate all over the world, from our 3 Support Centers and through our network of agents and distributors, to provide survey, installation, training and maintenance services.
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7d/7 & 24h/24
We bring you assistance 7/7 24h/24 anywhere in the world
Multilingual support
Our teams answer you in French, English, Spanish or Chinese
On board or remotely
Our teams work directly on board ships or provide remote support
Innovation is at the heart of our business
We are creators and developers of our solutions.
They are constantly evolving and implement the latest technological innovations.
Our innovation process is a virtuous circle: we respond to changes in operating methods and the specific needs of our customers to create added value.
The user and the performance of its operations are at the heart of our concerns and our Research and Development chain.
Requirement
Identification of customer need
Creation
Proposal of solution meeting the customer need
Specification
Write specifications
Development
Development of the proposed solution/ Operational tests/ Validation before deployment
Deployment
Implementation of the solution on ships
Scalability
Product evolution according to customer feedback and new needs
Business return
Identification of the user need
